PLEASE TAKE NOTE OF THE FOLLOWING:

We offer a limited number of early morning and evening appointments. Any online booking request is not confirmed until you hear from us. For same day appointments it is best to call us. 

DEPOSIT POLICY FOR NEW CLIENTS – PLEASE REVIEW BEFORE BOOKING

Release Wellness Centre requires a 50% deposit to be processed to secure any first appointment in our Centre. We accept Credit/Debit Card transactions over the phone or bank transfer. Please call 0433 505 878 between 9.30am and 3.30pm to process payment. 

If a confirmation deposit has not been processed 24 hours before your appointment the booking will be cancelled.

If you must cancel or reschedule your appointment, we respectfully request 24 HOURS NOTICE.

** The deposit will be lost for any cancellation or rescheduling made within 24 hours of the appointment.

** If a first-time client reschedules with more than 24 hours notice, the deposit will be kept to secure the next appointment. We will honour ONE reschedule.

** If a first-time client cancels and provides more than 24 hours notice we will process a refund. 

CANCELLATION POLICY – PLEASE REVIEW BEFORE BOOKING

Please understand that appointment times are limited and reserved specifically for you. 

** If you must cancel your appointment, we respectfully request 24 HOURS NOTICE. 

** Appointments cancelled or rescheduled without 24 hours notice, will incur a fee of 50% of the service/s.

** No Shows: In the event of a no-show, you are responsible for FULL payment of the appointment.

To cancel or reschedule an appointment please call or sms 0433 505 878.

Thank you for your understanding and respect of our therapists and other clients on our waitlist.